By placing an order, the customer agrees to the terms and conditions outlined here.
All orders are subject to product availability. If an item is out of stock, we will notify you promptly.
Payments must be made in full at the time of purchase using approved payment methods (Stripe, PayPal, or credit/debit cards).
Orders will not be processed until payment is received and verified.
We aim to ship all orders within 7-10 business days. Delivery timelines depend on the shipping method and carrier selected.
Customers are responsible for providing accurate shipping details. We are not liable for delays or losses caused by incorrect shipping addresses.
All sales are final unless the product is damaged, defective, or incorrect upon delivery.
Customers must notify us of any issues within 7 days of receiving the product and provide proof (photos or videos).
Approved returns must be shipped back in their original condition and packaging within 14 days. Return shipping costs are the customer’s responsibility.
A restocking fee of 25% may apply for returns that are not due to errors or defects on our part.
Warranty policies are specific to each product and are provided by the manufacturer.
We are not responsible for damages resulting from improper installation, misuse, or neglect of the product.
Before initiating a chargeback or dispute, customers must contact us at info@virtueautoparts.com to resolve the issue directly.
Failure to communicate with us prior to filing a dispute may result in denial of the claim.
For security purposes, we may request additional verification for certain orders, such as government-issued ID or proof of billing address.
Any fraudulent orders will be reported to the relevant authorities.
Customers are responsible for any customs duties, taxes, or fees for international orders.
We are not liable for delays caused by customs clearance.
Our liability is limited to the purchase price of the product. We are not liable for any indirect, incidental, or consequential damages.
By completing a purchase, the customer agrees to these Terms and Conditions.